1. General Terms
1.1 By purchasing a product from PikaCase Ink, you acknowledge and agree to these Terms and Conditions. 1.2 We reserve the right to modify these terms at any time. Updates will be posted on our website. 1.3 Your continued use of our products and services after modifications constitutes your acceptance of the revised terms.
2. Product Information
2.1 PikaCase Ink phone cases are designed for aesthetic and protective purposes but do not guarantee complete protection against all damages. 2.2 We make every effort to display product colors and designs accurately, but variations may occur due to screen settings and manufacturing processes. 2.3 Custom orders are subject to approval and may require additional processing time.
3. Orders and Payment
3.1 All orders are subject to availability and acceptance. 3.2 Prices are listed in [currency] and may be subject to change without notice. 3.3 We accept [payment methods]. Payments must be made in full before order processing. 3.4 PikaCase Ink is not responsible for transaction fees, currency exchange rates, or any additional bank charges.
4. Shipping and Delivery
4.1 Shipping times and costs vary based on location. Estimated delivery dates are not guaranteed. 4.2 We are not responsible for delays caused by external factors such as customs, courier issues, or force majeure events. 4.3 Once an order has been shipped, we are not responsible for lost or stolen packages. Please contact the courier for assistance.
5. Returns and Refunds
5.1 We accept returns within [X] days of delivery if the product is unused and in its original packaging. 5.2 Customized products are non-refundable unless defective or incorrect due to our error. 5.3 To request a return, contact our support team at [email/contact info] with proof of purchase and reason for return. 5.4 Refunds will be issued to the original payment method once the return is approved and processed.
6. Warranty and Liability
6.1 PikaCase Ink provides a limited warranty for defects in materials or workmanship for [X] days from the date of purchase. 6.2 This warranty does not cover damages from misuse, accidents, modifications, or normal wear and tear. 6.3 To claim a warranty, provide proof of purchase and details of the defect. 6.4 PikaCase Ink is not liable for indirect, incidental, or consequential damages arising from the use of our products.
7. Intellectual Property
7.1 All designs, logos, and trademarks of PikaCase Ink are protected and may not be used without permission. 7.2 Customers retain rights to their own custom designs but grant PikaCase Ink the right to use images for promotional purposes unless otherwise requested.
8. Privacy Policy
8.1 We collect and process personal information in accordance with our Privacy Policy [insert link]. 8.2 Your information is used for order processing, communication, and marketing (if opted in). We do not sell or share personal data without consent.
9. Governing Law
9.1 These Terms and Conditions shall be governed by and interpreted under the laws of [Your Country/State]. 9.2 Any disputes shall be resolved in the jurisdiction of [Your Country/State].
10. Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at: [Your Company Email] [Your Business Address] [Your Customer Support Phone Number]
Thank you for choosing PikaCase Ink