1. Shipping Processing Time
1.1 Orders are processed within [1-2] business days after payment confirmation. Processing times may be extended during peak seasons or due to unforeseen circumstances. 1.2 Custom and personalized orders may require additional processing time. 1.3 Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
2.1 We offer the following shipping options:
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Standard Shipping: Estimated delivery within [1-7] business days.
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International Shipping: Estimated delivery within [7-21] business days, depending on the destination and customs processing. 2.2 Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs processing, or external factors beyond our control.
3. Shipping Costs & Taxes
3.1 Shipping fees are calculated at checkout based on the destination and shipping method chosen. 3.2 International customers are responsible for any customs duties, taxes, or import fees required by their country’s regulations. 3.3 PikaCase Ink is not responsible for any additional charges imposed by customs or local authorities.
4. Order Tracking
4.1 Once your order has been shipped, you will receive a tracking number via email. 4.2 Tracking updates may take 24-48 hours to reflect on the carrier’s website. 4.3 If you experience issues with tracking, please contact our support team at [email/contact info].
5. Lost, Stolen, or Undeliverable Packages
5.1 PikaCase Ink is not responsible for lost, stolen, or undeliverable packages due to incorrect address entry or courier issues. 5.2 If your package is lost or stolen, please contact the shipping carrier to file a claim. 5.3 If a package is returned to us due to an incorrect address or failed delivery attempt, the customer may be required to pay additional shipping fees for re-shipment.
6. International Shipping Policies
6.1 International shipping times vary and may be affected by customs clearance and local postal services. 6.2 Customers are responsible for understanding and complying with their country’s import regulations. 6.3 Any customs duties, taxes, or additional import fees are the responsibility of the recipient.
7. Contact Information
For any shipping-related inquiries, please contact us at: [Your Company Email] [Your Business Address] [Your Customer Support Phone Number]
Thank you for shopping with PikaCase Ink!